FREQUENTLY ASKED QUESTIONS

WHERE ARE YOUR PRINTS MADE?

All prints are produced on demand by Printful and shipped directly to you. We don't hold stock — each piece is made when you order it.

WHAT PAPER AND SIZES ARE AVAILABLE?

We offer premium matte fine art prints in a range of sizes. Full size options are listed on each product page.

HOW LONG DOES DELIVERY TAKE?

Production takes 2–5 business days. UK delivery typically adds 3–5 business days. International orders usually arrive within 7–14 business days.

DO YOU SHIP WORLDWIDE?

Yes. We ship to most countries via Printful's global fulfilment network.

CAN I RETURN MY ORDER?

We don't accept returns for change of mind, as each print is made to order. If your item arrives damaged or incorrect, please contact us within 14 days with a photo and we'll make it right.

CAN I CANCEL OR CHANGE MY ORDER?

You have up to 24 hours after placing your order to request a cancellation or change. After that, production will have begun.

WILL MY PRINT LOOK EXACTLY LIKE THE SCREEN?

Colours may vary slightly between screens and print. We use high-quality matte stock and calibrated production to keep this as close as possible.

DO YOU SELL ORIGINALS OR PHYSICAL ARTWORK?

Currently we sell fine art prints only. Original works are not available for sale.

HAVE ANOTHER QUESTION?

Contact us at Jack@poiesisabraxaslabs.com